Delete your Lygos Signer account

How to request deletion

1. Email privacy@lygos.finance from the email address registered to your Lygos account.
2. Use the subject “Lygos Signer account deletion request” and say that you want your account and associated data deleted. Include whether you used staging or the main app.
3. We will verify account ownership and reply with the next steps. If you cannot access your registered email, email privacy@lygos.finance from an address you can access. Include your registered account email and whether you used staging; we will explain how to verify ownership.

If the button does not open an email app, send your request directly to privacy@lygos.finance. Never send your recovery phrase, private keys, password, or identity documents with the initial request.

What happens to your data

After verifying your request, we delete your account profile, authentication data and sessions, and associated personal data that we are not required to retain. Data held by service providers on our behalf is included in the deletion process.

Some transaction, loan, security, or dispute records may need to be retained to comply with legal obligations, prevent fraud, resolve disputes, or enforce agreements. We keep those records only for as long as needed for those purposes, as described in our privacy policy. If retention applies to your request, our response will explain which records are retained, why, and the applicable retention period.

Your wallet and blockchain records

Deleting your Lygos account does not delete your local wallet, move its funds, or erase public blockchain records. Lygos does not have your recovery phrase or private keys. Securely back up any wallet you want to keep before removing local wallet data or uninstalling the app. Public blockchain transactions cannot be deleted.